One Catch support
Answers to common questions, and how to reach us if you need more help.
Common questions
I do not hear the plays.
Plays are spoken by VoiceOver. Turn it on in Settings, Accessibility, VoiceOver, and every call and result is announced.
How do I hear the score and the down?
Press the Situation button during a game. It speaks the quarter, clock, score, down, distance and timeouts.
How do I learn the game?
Open How to Play and choose Try a Practice Drive, five quick calls where nothing counts. Coach Tips also explain each new situation the first time it comes up, and How to Play can show them again.
How do I get back a purchase?
Choose Restore Purchases on the Dynasty screen or in Extras, while signed in to the Apple Account that bought it.
How do I start a new league?
Use New League on the home screen. It asks first, because it replaces your current league. Finished seasons stay in the Trophy Room.
Does my game save if I leave mid-game?
Yes. Play the Game becomes Resume Game, and you pick up where you left off.
Contact support
- Email support@doxiemedia.com and mention One Catch.
- Or use the support form.
- We reply to most requests within 24 hours, Monday to Friday.
See also the One Catch privacy details.